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Terms of service

OVERVIEW

This website is operated by Heatstone. On this site, the terms "we," "our," and "ours" refer to Heatstone.

Heatstone offers this website, including all information, tools, and services available on it to you, the user, subject to your acceptance of all the terms, conditions, policies, and notices stated here.

By visiting this site and/or purchasing one of our products, you engage in our "Service" and agree to be bound by the following terms ("Terms and Conditions of Sale," "Terms and Conditions of Use," "Terms"), including the terms, conditions, and additional policies referenced herein and/or accessible via hyperlink. These Terms and Conditions of Sale and Use apply to all users of this site, including but not limited to users who browse the site, who are sellers, customers, merchants, and/or content contributors.

Please read these Terms and Conditions of Sale and Use carefully before accessing or using our website. By accessing or using any part of this site, you agree to be bound by these Terms and Conditions of Sale and Use. If you do not accept all terms and conditions of this agreement, then you must not access the website or use the services offered there. If these Terms and Conditions of Sale and Use are considered an offer, acceptance is expressly limited to these Terms and Conditions of Sale and Use.

All new features and tools that will be added later to this store will also be subject to these Terms and Conditions of Sale and Use. You may view the most recent version of the Terms and Conditions of Sale and Use at any time on this page. We reserve the right to update, change, or replace any part of these Terms and Conditions of Sale and Use by posting updates and/or changes on our website. It is your responsibility to check this page regularly to verify if any changes have been made. Your continued use of or access to the website after the posting of any modification constitutes your acceptance of these modifications.

Our store is hosted on Shopify Inc. They provide us with the e-commerce platform that allows us to sell our products and services to you.


SHIPPING

We deliver your packages within 5 to 7 business days. You will receive a tracking number when your package is shipped. If you do not receive this tracking number within 72 hours, do not hesitate to contact us by email at contact@heatstone.co. Our customer service will quickly send you your tracking number.


ARTICLE 1 – CONDITIONS OF USE OF OUR ONLINE STORE

By accepting these Terms and Conditions of Sale and Use, you declare that you have reached the age of majority in your country, state, or province of residence, and that you have given us your consent to allow any minor in your care to use this website.

Use of our products for any illegal or unauthorized purpose is prohibited, and you must also not, in the context of using the Service, violate the laws of your jurisdiction (including but not limited to copyright laws).

You must not transmit worms, viruses, or any other code of a destructive nature.

Any violation or breach of these Terms and Conditions of Sale and Use will result in immediate termination of your Services.


ARTICLE 2 – GENERAL CONDITIONS

We reserve the right to refuse access to services at any time to any person, for any reason whatsoever.

You understand that your content (excluding your credit card information) could be transmitted in an unencrypted manner, which implies (a) transmissions across various networks; and (b) changes to comply with and adapt to technical requirements for network and device connectivity. Credit card information is always encrypted during transmission across networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service or use of the Service, or any access to the Service or contact on the website through which the Service is provided, without our prior written authorization.

The headings used in this agreement are included for your convenience, and will neither limit nor affect these Terms.


ARTICLE 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if the information available on this site is not accurate, complete, or current. The content of this site is provided for informational purposes only and should not constitute your sole source of information for making decisions without first consulting more accurate, complete, and updated sources of information. If you decide to rely on the content presented on this site, you do so at your own risk.

This site may contain certain outdated information. This outdated information, by nature, is not current and is provided for informational purposes only. We reserve the right to modify the content of this site at any time, but we have no obligation to update the information on our site. You accept that it is your responsibility to monitor changes to our site.


ARTICLE 4 – MODIFICATIONS TO SERVICE AND PRICING

The prices of our products may be modified without notice.

We reserve the right at any time to modify or interrupt the Service (as well as any part or content of the Service) without notice and at any time.

We will not be responsible to you or any other third party for any price modification, suspension, or interruption of the Service.


ARTICLE 5 – PRODUCTS OR SERVICES (if applicable)

Certain products or services may be exclusively available online on our website. These products or services may be available in limited quantities and may only be subject to returns or exchanges in accordance with our Return Policy.

We have done our best to display as clearly as possible the colors and images of our products that appear on our store. We cannot guarantee that the color display on your computer screen will be accurate.

We reserve the right, but are not obligated to, limit sales of our products or services to any person, and in any geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit quantities of any product or service we offer. All product descriptions and all product prices may be modified at any time without prior notice, at our sole discretion. We reserve the right to stop offering a product at any time. Any offer of service or product presented on this site is void where prohibited by law.

We do not guarantee that the quality of any products, services, information, or any other merchandise you have obtained or purchased will meet your expectations, nor that any error in the Service will be corrected.

Products Offered: Fire Pit


ARTICLE 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, at our sole discretion, reduce or cancel quantities purchased by person, household, or order. These restrictions may include orders placed by or from the same customer account, the same credit card, and/or orders using the same billing and/or shipping address. If we modify an order or cancel it, we may attempt to warn you by contacting you at the email address and/or billing address/phone number provided when the order was placed. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be from merchants, resellers, or distributors.

You agree to provide current, complete, and accurate order and account information for all orders placed on our store. You agree to quickly update your account and other information, including your email address, credit card numbers and expiration dates, so we can complete your transactions and contact you if necessary.

For more details, please consult our Return Policy.


ARTICLE 7 – OPTIONAL TOOLS

We may provide you with access to third-party tools over which we exercise no monitoring, control, or influence.

You acknowledge and accept the fact that we provide access to such tools "as is" and "as available," without any warranty, representation, or condition of any kind and without any approval. We will have no legal responsibility resulting from or related to the use of these optional third-party tools.

If you use the optional tools offered on the site, you do so at your own risk and at your own discretion, and you should consult the terms under which these tools are offered by the relevant third-party provider(s).

We may also, in the future, offer new services and/or new features on our site (including new tools and new resources). These new features and new services will also be subject to these Terms and Conditions of Sale and Use.


ARTICLE 8 – THIRD-PARTY LINKS

Certain content, products, and services available through our Service may include elements from third parties.

Links from third parties on this site may redirect you to websites of third parties that are not affiliated with us. We are not required to examine or evaluate the content or accuracy of these sites, and we do not guarantee and assume no responsibility for any content, website, product, service, or other element accessible on or from these third-party sites.

We are not responsible for damages or harm related to the purchase or use of goods, services, resources, content, or any other transaction made in connection with these third-party websites. Please carefully read the policies and practices of third parties and make sure you understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding products from these third parties should be submitted to those same third parties.


ARTICLE 9 – USER COMMENTS, SUGGESTIONS, AND OTHER PROPOSALS

If, at our request, you submit specific content (for example, to participate in contests), or if without our request, you send creative ideas, suggestions, proposals, plans, or other elements, whether online, by email, by mail, or otherwise (collectively, "comments"), you grant us the right, at any time, and without limitation, to edit, copy, publish, distribute, translate, and otherwise use and in any media any comment you send us. We are not and will not be required to (1) maintain the confidentiality of comments; (2) pay compensation to anyone for any comment provided; (3) respond to comments.

We may, but have no obligation to, monitor, modify, or delete content that we believe, in our sole discretion, to be illegal, offensive, threatening, insulting, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any intellectual property or these Terms and Conditions of Sale and Use.

You agree to write comments that do not violate the rights of third parties, including copyright, trademarks, privacy, personality, or other personal or property rights. You also agree that your comments will not contain illegal, defamatory, offensive, or obscene content, and will not contain computer viruses or other malware that could affect in any way the operation of the Service or any other associated website. You cannot use a false email address, pretend to be someone you are not, or try to mislead us and/or third parties regarding the origin of your comments. You are fully responsible for all comments you post and their accuracy. We assume no responsibility and decline any obligation regarding any comment you post or that any other third party posts.


ARTICLE 10 – PERSONAL INFORMATION

The submission of your personal information on our store is governed by our Privacy Policy.


ARTICLE 11 – ERRORS, INACCURACIES, AND OMISSIONS

There may be times when there is information on our site or in the Service that may contain typographical errors, inaccuracies, or omissions that may relate to product descriptions, prices, promotions, offers, product shipping fees, delivery times, and availability. We reserve the right to correct any error, inaccuracy, omission, and to change or update information or cancel orders if any information in the Service or on any associated website is inaccurate, at any time and without notice (including after you have placed your order).

We are not required to update, modify, or clarify information in the Service or on any associated website, including but not limited to information on prices, except where required by law. No set date for updating or refreshing in the Service or on any associated website should be taken to conclude that the information in the Service or on any associated website has been modified or updated.


ARTICLE 12 – PROHIBITED USES

In addition to the prohibitions stated in the Terms and Conditions of Sale and Use, you are prohibited from using the site or its content: (a) for illegal purposes; (b) to incite third parties to engage in or participate in illegal acts; (c) to violate any regional order or any international, federal, provincial, or state law, rule, or regulation; (d) to infringe or violate our intellectual property rights or those of third parties; (e) to harass, mistreat, insult, harm, defame, slander, disparage, intimidate, or discriminate against anyone based on sex, sexual orientation, religion, ethnic origin, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malware that will or may be used in a way that compromises the functionality or operation of the Service or any other associated website, independent, or the Internet; (h) to collect or track others' personal information; (i) to spam, phish, hijack a domain, extort information, crawl, scrape, or scan the web (or any other resource); (j) for obscene or immoral purposes; or (k) to harm or circumvent the security measures of our Service, any other website, or the Internet. We reserve the right to terminate your use of the Service or any associated website for violating prohibited uses.


ARTICLE 13 – EXCLUSION OF WARRANTIES AND LIMITATION OF LIABILITY

We do not guarantee or claim in any way that your use of our Service will be uninterrupted, swift, secure, or error-free.

We do not guarantee that the results that may be obtained through the use of the Service will be accurate or reliable.

You agree that from time to time, we may remove the Service for indefinite periods or cancel the Service at any time without prior warning to you.

You expressly agree that your use of the Service, or your inability to use it, is at your sole risk. The Service as well as all products and services provided to you through the Service are (unless expressly stated otherwise by us) provided "as is" and "as available" for your use, and without representation, warranties, or conditions of any kind, express or implied, including all implied warranties of merchantability or fitness for a particular purpose, durability, title, and non-infringement.

Heatstone, our directors, managers, employees, affiliated companies, agents, contractors, interns, suppliers, service providers, and licensors cannot in any way be held responsible for any injury, loss, claim, or direct, indirect, incidental, punitive, special, or consequential damages of any kind, including but not limited to loss of profits, revenue, savings, data, replacement costs, or any similar damages, whether contractual, tortious (even in case of negligence), strict liability, or otherwise, resulting from your use of any service or product from this Service, or regarding any other claim related in any way to your use of the Service or any product, including but not limited to any error or omission in any content, or any loss or damage of any kind arising from the use of the Service or any content (or product) published, transmitted, or otherwise made available through the Service, even if you were warned of the possibility that they might occur. Because some states or jurisdictions do not permit excluding or limiting liability for consequential or incidental damages, our liability will be limited to the maximum extent permitted by law.


ARTICLE 14 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Heatstone, our parent company, our subsidiaries, affiliated companies, partners, managers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, regarding any claim or demand, including reasonable attorney's fees, made by any third party because of or arising from your violation of these Terms and Conditions of Sale and Use or the documents to which they refer, or your violation of any law or the rights of a third party.


ARTICLE 15 – SEVERABILITY

In the event that any provision of these Terms and Conditions of Sale and Use is found to be illegal, null, or unenforceable, this provision may nevertheless be enforced to the full extent permitted by law, and the unenforceable part must be considered severed from these Terms and Conditions of Sale and Use, this severance must not affect the validity and enforceability of all other remaining provisions.


ARTICLE 16 – TERMINATION

The obligations and responsibilities undertaken by the parties before the termination date will remain in effect after the termination of this agreement for all purposes.

These Terms and Conditions of Sale and Use are effective unless and until terminated by or by you or not. You may terminate these Terms and Conditions of Sale and Use at any time by notifying us that you no longer wish to use our Services, or when you stop using our site.

If we determine, in our sole discretion, that you fail to, or if we suspect that you have been unable to comply with the terms of these Terms and Conditions of Sale and Use, we may also terminate this agreement at any time without giving you prior notice and you will remain responsible for all amounts due up to the date of termination (inclusive), and/or we may refuse you access to our Services (or any part of them).


ARTICLE 17 – ENTIRE AGREEMENT

Any failure on our part to exercise or enforce any right or provision of these Terms and Conditions of Sale and Use should not constitute a waiver of that right or provision.

These Terms and Conditions of Sale and Use or any other policy or operating rule that we publish on this site or in connection with the Service constitute the entire understanding and agreement between you and us and govern your use of the Service, and supersede all communications, proposals, and all agreements, prior and concurrent, oral or written, between you and us (including but not limited to any prior version of the Terms and Conditions of Sale and Use).

Any ambiguity in the interpretation of these Terms and Conditions of Sale and Use must not be interpreted against the drafting party.


ARTICLE 18 – APPLICABLE LAW

These Terms and Conditions of Sale and Use, as well as any other separate agreement through which we provide you with Services, will be governed by and interpreted in accordance with the laws of the State of Delaware, without regard to its conflict of law principles.

For disputes, the provisions of Article 16 of the Terms and Conditions of Sale regarding binding arbitration and alternative dispute resolution shall apply.


ARTICLE 19 – MODIFICATIONS TO TERMS AND CONDITIONS OF SALE AND USE

You can view the most recent version of the Terms and Conditions of Sale and Use at any time on this page.

We reserve the right, in our sole discretion, to update, modify, or replace any part of these Terms and Conditions of Sale and Use by posting updates and changes on our website. It is your responsibility to visit our site regularly to check if any changes have been made. Your continued use of or access to our site after the posting of any modification to these Terms and Conditions of Sale and Use constitutes acceptance of these modifications.


ARTICLE 20 – CONTACT INFORMATION

Company: Heatstone
Address: 200 rue de la Croix Nivert, 75015 Paris, France
SIRET: 942 233 545 00022
VAT: FR76942233545
Email: contact@heatstone.co

The site accessible via the following URL: heatstone.co is operated in compliance with French legislation. The use of this site is governed by these terms and conditions. By using the site, you acknowledge that you have read these conditions and accepted them. These may be modified at any time and without notice by Heatstone.