Contact Heatstone | Fire Pit Table Customer Support

5-year warranty on every fire table
100 days to try it on your patio
Cover + cooking e-book included

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Contact Heatstone – Fire Pit Table Support

For questions about your fire pit table order, shipping, returns, or assembly, contact our support team. We respond within 24 hours, Monday to Friday.

Our advisors are available Monday to Friday, 9:00 AM – 6:00 PM (excluding weekends and public holidays).

US Customer Support: +1 (802)-255-8508
Email : contact@heatstone.co
200 rue de la Croix Nivert, 75015 Paris, France

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Delivery you can plan

Most tables ship from a US warehouse. Your delivery date shows before you pay.

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100-day home trial

Try your fire pit table on your own patio for 100 days. Not the right fit? Send it back.

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5-year warranty

Burner, valve, ignition and structure covered. Plus 100 days to try it at home.

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Questions?

Email support@heatstone.co. A real person replies within 24 hours.